Pre-Order Policy

Thank you for considering a pre-order at hijrahsoul.com. Our pre-order process allows you to reserve new products before they are available for shipment. Here’s how our pre-order process works and what you can expect when placing a pre-order with us.

Pre-Order Placement: When placing a pre-order, you will be charged at the time the order is placed. This guarantees that you will receive your product as part of the initial shipment.

Estimated Delivery Time: Pre-order items are not immediately ready for shipping, as mentioned on the product page. The expected shipping date is an estimate, subject to change depending on the production schedule and other factors. We will keep you updated on any changes and will notify you via email when your order has shipped.

Order Updates: We understand that you may want updates about your pre-ordered products. We commit to regular updates regarding production and shipping. As soon as the product is ready, you will receive a shipment confirmation with tracking details.

Cancellation Policy: You can cancel your pre-order within 7 days from the order date for a full refund. If you wish to cancel your pre-order after this period, please contact our customer service at hijrahsoul@gmail.com.

Returns: Pre-order items can be returned according to our standard [Return Policy](URL to return policy), which allows you to return products within [number of days] days of receipt, assuming they are in original condition.

Priority: Pre-order purchases are given priority over regular orders in terms of shipment. However, delivery times can vary based on product availability and external factors.

Customer Service: Should you have any questions or concerns regarding your pre-order, please do not hesitate to contact our customer service team at hijrahsoul@gmail.com.

By placing a pre-order at hijrahsoul.com, you agree to these terms and conditions.